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Privacy and Policies

Potato will provide strong security and encryption to protect your data.

Shared data


We will never share your data with anyone.

Cloud chat


Potato is a type of cloud service. We store messages, photos, videos, and documents from cloud chats on our servers so that you can access your data from any device at any time and use our instant server search to quickly access your messages from the back end. All data is stored with highly encrypted storage, and encryption keys are stored in several other DCs in different jurisdictions in each case. This way, local engineers or physical intruders cannot access user data.

chat


Secret chats use end-to-end encryption. This means that all data is encrypted using keys that only you and your chat partner know. For us or anyone else, it is impossible to understand the content of these messages without direct access to your device. We do not store your secret chat history on our servers. We also do not keep any message logs in secret chats, so after a short period of time, we cannot know who you messaged or when you messaged through secret chats. For the same reason, secret chats cannot be conducted in cloud chats - you can only access these messages from the device where the messages were sent.

Media in private chat


When you send photos, videos, or files through secret chats, each item is encrypted with a separate key unknown to the server before being uploaded. This key and the location of the file are then encrypted again, this time using the key of the secret chat, and sent to your chat partner. They can then download and decrypt the file. This means that technically the file is located on a server of Potato, but to anyone other than you and your chat partner, it looks like random, indecipherable garbage. We do not know what this random data represents, and we do not know to which specific chat it belongs. We regularly clear this random data from the server to save disk space.

My contacts


Potato uses phone numbers as unique identifiers, so you can easily switch from other messaging apps (SMS, WhatsApp, etc.) and keep your social graph. We will ask for your consent before syncing your contacts. We store your contacts to notify you when one of your contacts registers with Potato and to display the name correctly in the notification. We only need the phone number and name, and we will not store any other data about your contacts.

email address


After enabling two-step verification for your account, you can choose to set up a password recovery email. If you forget your password recovery code, this address will only be used to send you the password recovery code. No, there's no marketing or "we miss you" nonsense.

Long press the message


All content you delete will be permanently removed. Except for cats. We won't delete fun cat pictures, we love them too much. When you delete an email, it's removed from the email history. This means a copy still remains on the server as part of the partner message history. Once your friend deletes it too, it's gone forever. Potato's goal is not to bring profit, we value disk space on the server very much.

Self-destruct message


You can set messages in secret chats to self-destruct. Once such a message is read (2 checks appear), the countdown begins. When the time is up, the message (photo, video, etc.) will be deleted from both devices participating in the secret chat.

Delete account


If you stop using Potato and do not log in for 6 months, your account will be deleted, and all your messages, media, contacts, and other data stored in the Potato cloud will also be deleted. You can change the exact self-destruct period for inactive accounts in the "Settings."

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